SHIPPING

How long will my order take to arrive?

All orders placed before 9am will be processed and dispatched the 2 business days. We use Australia Post for all of our orders, we cannot guarantee delivery times, below is an estimate of how long your order may take, however, due to COVID-19 orders may take longer than expected. Please note: peak season times such as Christmas, please add additional days as Australia Post deliveries tend to take longer at these times.

DestinationStandard DeliveryExpress Delivery
Brisbane1-3 business daysNext Business Day
Sydney1-3 business daysNext Business Day
Melbourne1-3 business daysNext Business Day
Adelaide

(CBD + Metro)

5-6 business daysNext Business Day
Rest of South Australia4 business days2-3 Business Days
Perth CBD5-6 business daysNext Business Day
Rest of Western AustraliaUp to 7 business days2-4 Business Days
Hobart and Launceston (CBD)5-6 business daysNext Business Day
Tasmania OtherUp to 7 business days2-4 Business Days
Darwin (CBD)Up to 7 business days2-3 Business Days
Northern Territory OtherUp to 7 business days2-3 Business Days
Regional Australia5-7+ business days2-6 + Business Days
  1. How much is postage?

On all orders, a flat shipping rate of $10.95 applies. We also offer express postage so that your order can get to you faster, a $15 flat rate applies. Free standard shipping applies to all orders over $150.

  1. How will I know my order has been dispatched?

Once your order is dispatched we will send you an email confirming this along with a tracking number for your package and a link to Australia Post website so that you can track your package.

RETURNS

We do not accept returns due to change of mind. However, should your product be damaged in transit, faulty or incorrect, we will replace the item. For this to occur, the product must be in the original condition when it was received (eg. Unopened, unused) and we require notification within 7 days of receiving the product.  All returns should be posted to:  Happy Healthy Clinic, c/o: City Cave, 7 Bayswater st, Paddington 4064.